Welcome

Last updated: June 19, 2026

Security and privacy are central to what we do. This Privacy Policy explains how we collect, use, disclose, and otherwise process data in connection with your use of our products, services, apps, and websites that link to this policy (collectively, the "services").

In this policy, the term "personal data" refers to information relating to an identified or identifiable natural person that is protected under applicable data protection law.

Who are we?

This policy describes the data processing practices of ACCESS WORLD LOGISTICS (SINGAPORE) PTE. LTD.

In this policy, "we," "us," and "our" refer to the company identified above that provides the services to you and is responsible for handling your data in accordance with this policy. For mobile apps, you can identify the relevant company by reviewing the entity listed for the app on the applicable download page or in the applicable terms of service.

1. What information do we collect about you?

This section describes the types of information we may collect from and about you in specific circumstances. More information about collection mechanisms such as cookies is available in Section 4 (Tracking Technologies & Cookies).

1.1. Information you provide to us

- Account information. Some services require or allow you to create an account before you can access them. As part of registration, we may collect information such as your name, username, email address, and password.

- Billing and payment information. To purchase a service, you may need to provide details such as your billing name, billing contact details (including street addresses and email addresses), and payment instrument details.

- Identity verification information. Some services may require you to verify your identity in order to create or access an account. For this purpose, we may collect information such as your email address.

- Communications and submissions. You may choose to provide information when you communicate with us, including when you contact support, submit an online form, respond to surveys, provide feedback, participate in promotions, or otherwise send information through our services.

1.2. Information collected when you use our services

- Usage information. We may collect information about how you interact with our services, such as the amount of bandwidth you use and when and for how long you use the services.

- Device information. We may collect information from and about the device you use to access our services, such as device identifiers, browser type, device type and settings, operating system version, network information, and application version numbers.

- Diagnostic information. We may collect information about the nature of requests made to our servers, such as request metadata, device and app information, timestamps, and referring URLs. However, we do not state in this policy that we log VPN browsing activity attributable to an identified user unless such logging is expressly described elsewhere in this policy or required by law.

- Location information. We may collect approximate location information based on signals such as your device settings, GPS data where available, or IP-derived location.

1.3. Information provided to us by third parties

- Referrals. If another person invites you to use our service, that person may provide us with your personal data, such as your email address or other contact information.

- Third-party accounts. Some services may allow you to register using a third-party account, such as a Google or Microsoft account. If you choose that option, the third party may share certain information with us, subject to that third party's settings and policies.

- Threat information. We may receive information from reputable members of the security industry to help us provide, develop, test, and improve our services, such as malicious URL lists, spam blacklists, phone number blacklists, and sample malware. Some of this information may incidentally include personal data.

You generally are not required to provide personal data to us unless doing so is necessary to use a service, to perform a contract with you, or to comply with legal requirements.

2. How do we use your information?

We may use the information we collect for the following purposes:

- To provide, maintain, troubleshoot, and support our services.

- For billing and payment processing.

- To communicate with current and prospective users, including support responses and service-related notices.

- To improve existing services and develop new services.

- To measure and improve marketing effectiveness.

- To prevent abuse, fraud, security threats, harm, or liability.

- To comply with applicable law, legal process, regulatory obligations, and to enforce our legal rights.

3. Who do we share your information with and why?

3.1. In General

We may disclose your information in the following circumstances:

- In accordance with your instructions or consent.

- To affiliates and third-party service providers that help us operate the services, such as payment processors, analytics providers, infrastructure providers, support providers, and advertising or marketing partners, subject to appropriate contractual and security controls.

- To a new owner or successor if ownership or control of all or part of our services, assets, or business changes.

- In aggregated or de-identified form where the data no longer identifies an individual.

- To comply with applicable law, legal process, or valid law-enforcement requests, or to protect our rights, users, affiliates, and services.

3.2. Displaying Advertisements

Some versions or regions of our services may display advertisements. Ads may be supplied directly by advertisers or by third-party advertising networks such as Google. To support those ads, our apps may integrate third-party software development kits (SDKs).

Those advertising partners may collect limited information such as advertising identifiers, IP addresses, and device information to deliver, personalize, or measure ads in accordance with their own privacy policies.

4. Tracking Technologies & Cookies

4.1. About Tracking Technologies

We may use technologies such as cookies, pixel tags, web beacons, tracking links, and SDKs to operate the services, remember preferences, understand service usage, measure advertising performance, and support security or fraud prevention.

4.2. Why we use Cookies

We may use cookies and similar technologies to provide core functionality, remember preferences, perform analytics, improve security, and support advertising-related activities.

4.3. Third Parties

We may allow business partners to place certain tracking technologies in our services to support service delivery, analytics, marketing, and advertising.

4.4. Your Choices

Most browsers and some mobile devices let you manage cookie preferences, including deleting cookies and blocking future cookies. You may also be able to opt out of certain personalized advertising or analytics tools through third-party controls. Blocking some cookies may affect service functionality.

5. Security

We use administrative, organizational, technical, and physical safeguards designed to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction. No system can be guaranteed to be completely secure.

6. International Data Transfers

We may transfer personal data to countries other than the one in which you reside, including to affiliates, service providers, and partners that support our operations. Where required, we use appropriate safeguards to protect such transfers.

7. Data Retention

We retain personal data for as long as reasonably necessary to provide the services, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests. We may also retain limited backup copies for business continuity and security purposes.

8. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal data, which may include rights of access, correction, deletion, restriction, objection, portability, withdrawal of consent, and complaint to a supervisory authority.

If you wish to exercise applicable rights, contact us using the details below. We may ask you to verify your identity before fulfilling a request.

9. Your California Privacy Rights

This section applies solely to California residents to the extent required by applicable California law.

9.1. Do Not Track Signals

We currently do not respond to browser or app "Do Not Track" signals where no uniform legal or technical standard requires a specific response.

9.2. Third-Party Disclosure Requests

California residents may have the right to request information about certain disclosures of personal information for direct marketing purposes, subject to applicable law.

9.3. Opt-Out From Sale or Sharing

Where applicable California law grants such rights, California residents may request to opt out of the "sale" or "sharing" of personal information as those terms are defined by law.

9.4. Additional Rights

California residents may have additional rights, including rights to know, access, delete, and correct personal information, subject to applicable exceptions and verification requirements.

9.5. Summary of How we Handle Personal Information

Where California law requires category-based disclosures, the categories of personal information we may collect can include identifiers, commercial information, payment-related information, internet or device activity, approximate geolocation, customer service records, survey responses, and other information reasonably linked to you. We may disclose such information to affiliates, service providers, advertising partners, legal recipients, or other parties acting with your consent or direction.

10. Age Restrictions

Our services are not intended for minors and may not be used by minors where prohibited by applicable law. If we learn that we have collected personal data from a minor in violation of applicable law, we may delete that data.

11. Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, standards, technology, or business practices. When we do, we will post the updated version on this page and may provide additional notice where required by law.

12. Contact Us

If you have any questions or complaints about this Privacy Policy or our privacy practices, you can contact us using the following details:

c/o ACCESS WORLD LOGISTICS (SINGAPORE) PTE. LTD.

Attn: Legal Department

1 Paya Lebar Link

#06-01 Paya Lebar Quarter

Singapore 408533

Singapore

Email: dd3389912@gmail.com